退款政策

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@cadesignclub.com. If your return is accepted, we’ll send you instructions on how to start the process. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@cadesignclub.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
If your item is accepted, we’ll send you instructions on how to start the process. Items sent back to us without first requesting an exchange will not be accepted.

Refunds
We will notify you once we’ve inspected your item/items, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.